We believe in total transparency. Most roofers say “lifetime warranty” but hide behind fine print. Here are real-life examples so you know exactly where we stand — no surprises, ever.

A leak develops around the chimney because the flashing we installed eventually failed after 8 years
Water backs up in a valley because our underlayment or metal flashing wasn’t installed perfectly
If the shingle wasn't installed correctly for some reason, maybe the nail is in the wrong place by just enough. That's on us.
Look this is simple enough, if your roof leaks for any reason - call us immediately. We'll get on it and figure out why later.
We often get the call because you already like and trust us. And keeping your trust is critical. So in the interest of transparency, these are examples to make the point for what is our warranty covering vs "over and above" the typical.
Moss, algae, or debris buildup damages shingles because the roof hasn’t been cleaned or maintained. This is a paid service.
Any damage from falling tree limbs, hail, high winds, or extreme weather (Acts of God) are definitely something you should call us about, but this is a paid service.
Repairs or changes made by any other contractor after we leave, from an HVAC contractor to the kid down the street that offered to pressure wash your roof...we can fix but, as is fair, we'd charge you for the time.

Here is the honest truth: Most Greater Seattle homeowners don’t know what’s ACTUALLY covered by their roofing warranty.
Sure, many roofing warranties are advertised as “25 Years,” “50 Years,” or even “Lifetime.” But squint a little harder at the fine print, and you’ll see all kinds of exclusions and loopholes:
At RoofSmart, we don’t play those games. Our TripleGuard™ Roofing Warranty provides unmitigated protection—FOR LIFE.
We install premium roofing brands that have the premium material warranties to match. Our high-end roof options boast warranties that provide GENUINE protection for as long as you live in your home.
No fine print. No loopholes. No runaround. If you experience a material-failure problem with your new roof, just call us. We’ll work with the manufacturer to make things better than right.
Most roofing warranties cover only the materials. That means if you experience an installation-related issue, you’re on the hook. That’s a problem since almost ALL roof failures are due to installation mistakes.
When you choose RoofSmart, you won’t have to worry. Our egghead installation ensures you meticulous, done-RIGHT roof replacement that’s backed by a true Lifetime Workmanship Warranty.
The terms are simple—if we did it wrong, we fix it. It doesn’t matter when the issue occurs… your cost WILL be $0.00.
Last but not least, our TripleGuard™ Warranty provides you with the ULTIMATE contingency plan…
RoofSmart’s systems are manufactured, designed, and installed according to strict specifications and are audited by local, city, and federal building code officials for the quality and installation of your chosen solution. Your new system will be installed by our own professionals to exacting best-in-class standards and you carry all the privileges and benefits of workmanship and quality that stem from that.
We are so sure you’ll love the way we work, we guarantee a smooth and professional experience.
Let’s be clear: We’ve done thousands of roofs since 2011… and we’ve got an impeccable record. Our preoccupation with premium quality eliminates the risk of a non-fixable problem from happening.
But still… isn’t it nice to know your new roof is protected by the DEFINITIVE “insurance policy”?
Read about RoofSmart’s 6 commitments to you right here!
Some frequently asked questions, some "what ifs" that maybe help illustrate the point.
No.
While we have a full maintenance department the analogy is like oil changes for your new car. You need to do them, properly, and keep a record of what you did and when. Just like any other maintenance that's tied to a warranty. Many manufacturers have a requirement that regular maintenance be performed.
We want you to get the most life out of your roof, so just get it done however it works for you!
Yes, if it's our workmanship. That's the deal.
It's in the warranty terms above in detail, but actually voiding the entire warranty is pretty hard. Someone has to really mess with the roof for us to talk away. In short - a 3rd party that messes up our work doesn't exactly "void" the warranty, but it does make it no longer our fault if they broke it.
Oof. No one likes to be annoyed. Sometimes things are "fine" but you just don't like them for some reason. Totally fair, but depending on what this thing is, it might be something we just bill you to redo to your satisfaction if we didn't do anything wrong.
Difference between something that meets the spec as described, but you just don't like it.
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