Finding a roofing company that matches your values can be a difficult and frustrating process. It’s hard to know how each company will approach your roofing project and what their priorities will be because so often you don’t know what a company will actually be like until you work with them.
Everyone claims to be the best roofing option out there, but they don’t always explain their approach to roofing. Sure, they might be a great roofing company, but are they a great roofing company for you?
In order to really know if a company is right for you, you need to know what they value and prioritize in their process of working on your roof.
At RoofSmart, we have been explaining our values and priorities to customers throughout thousands of jobs for the past 13 years. Now, we’re going to share them with you in this article.
If you’re interested in working with RoofSmart, this article will teach you more about how we operate as a company and help you to see if we will be a good fit for each other.
By the end of this article, have a clear understanding of RoofSmart’s values, our thorough inspection process, and whether RoofSmart is the right roofing company for you.
What Makes RoofSmart’s Inspection Process Thorough?
Imagine you call a roofing company out for an inspection. And you give the go-ahead to have a roof installed. No problems in sight. But then, during the installation, they discovered something that needed to be addressed. The reality is that it could have been addressed during a more thorough inspection, allowing you to have a better idea of the total cost and scope of the needed work, as well as saving you time and money.
Our top priority is doing things correctly, which often means getting to the root of the problem by addressing issues that exist beyond the roof itself. It is important to catch these issues as early in the process as possible. And never just “cover it up.”
Your Meticulous Roofing Nerd will find these issues and make sure you’re aware of them. The goal of the inspection is to determine what’s going on with your roof and the areas around it so that whatever should be found…is. Everything can get fixed.
RoofSmart is a good fit for you if you are looking for a roofing company that wants to be thorough, has pride in their craftsmanship, and treats you like a friend they’re trying to help.
Many roofing companies just focus on the roof during an inspection. But, with our inspection process, your estimator (also known as your Meticulous Roofing Nerd) won’t just look at your roof, they will look all around it; at the siding, in the attic, and at your ceilings.
Why does looking beyond the roof matter? Your home is a system. We want to make sure that ALL of the issues that might impact your roof get resolved, and that starts with digging deeper to see what’s going on in the areas surrounding the roof.
We like to think of it this way: if we were the ones that had mold everywhere, poor ventilation, or even a sewer pipe venting into our attic, we’d sure want to know about that. Wouldn’t you?
These are not things that can be fixed just by putting on new shingles, but they can cause problems with the roof later on (not to mention the potential health risks).
Why does RoofSmart custom-tailor the proposal to your needs?
The other reason we choose to thoroughly inspect your roof is that we do not want to sell you a generic roofing package that may or may not address your needs or is just a superficial Band-Aid.
Every roof system is different, so every roof needs a proposal that is built to meet its unique needs. We believe that you’ll get the best value from your proposal if you and your Nerd take the opportunity to address your concerns and build the proposal together.
The proposal-building process is a conversation between you and your Meticulous Roofing Nerd. You both will revise the proposal draft with all of the recommendations for resolving your roofing issues and talk out:
- what each recommendation is
- why that recommendation was added
- what alternative solutions can be used in place of that recommendation
The most important part of creating the proposal is hearing from YOU. This is your time to voice your concerns and explain what you want or don’t want.
Your Nerd wants to know which issues you care about and which ones you don’t. They want you to know why they brought these concerns to light and figure out a solution that works best for you.
Why does RoofSmart inspect their finished roofs?
Here at RoofSmart, we guarantee that your roof will be perfect every time. No exceptions. We make sure that this happens by having a foreman or a production manager look at the roof after it is finished to double-check that everything is up to our standards.
When we check the roof, it is not because we doubt that our crews are capable of doing it right. We are meticulous about doing things right, and an important part of this mindset is taking the time to confirm that every detail meets or exceeds our own standards.
If there is an issue with the way that your roof was installed, that will likely not show up until several years later, causing you to spend more money on your roof and on something that should’ve already been fixed in the first place.
We look for and invest in hiring roofing crews who are committed to doing things the right way the first time, and who are willing to go the extra mile to make sure that everything is perfect for you.
The crews that stick with us are glad for the opportunity to improve upon their skills and take pride in knowing that they produce great quality work. They get to learn from the best in the business, and you get the benefit of only having trained professionals work on your project that aligns with our core values.
How can RoofSmart offer you more than just roofing?
We believe in going above and beyond during your roof inspection, and that is also true for the services that we provide you.
Because we have a general contractor’s license, we can offer more services than just roofing. We have employees with a variety of skill sets, meaning that we can do the following:
- Carpentry
- Sheet metal work
- Gutters
- Framing
- Insulation
- Mold Remediation
- Design Services
If you need to use any of these services while we are working on your roof, we can do it for you without having to subcontract it out. This makes the roofing project simpler for you because you can get all of these services done through just one company.
Offering these services through our own company also helps us ensure a high level of quality because we know that our crews are qualified and motivated to do a great job.
How does RoofSmart invest in the quality of my roof?
At RoofSmart, we want to focus on providing excellent quality services for our customers. We can ensure and invest in this level of quality because of the size of our company.
The faster you grow and the bigger you get, the easier it becomes to move away from high levels of quality.
Instead of focusing on quick expansion, we invest in the professional development of our crews so that they have the expertise necessary to complete great-quality work for you.
We offer them a competitive wage, provide on-the-job training with our resident roofing expert, and send them to workshops to learn new skills. As a result, our crews get to sharpen their expertise and feel motivated to do a great job on every single roof.
What’s important about looking at quality over price?
We know that you’re concerned about how much your roof is going to cost. And we agree that that’s a valid point that you should consider during this process. If your only priority is finding the cheapest option for a roof, or are not interested in addressing the issues we might find during an inspection, then RoofSmart might not be the right fit for you.
We recognize that addressing all of these issues can come at an added cost, but, as cheesy as it may sound, we care about our customers and treat them like we would our friends and neighbors. We wouldn’t cut corners to fix their roofs, and we won’t do that to you either.
We are driven by the fact that we care about you and the quality of your roof, and we want to know that we can be proud of what we’ve done. So, the price ends up where it needs to in order to do the job correctly and provide high-quality roofing services.
So, we may not be the cheapest option in the area, but we can always guarantee that we will be able to address all of your roof’s issues with skill, care, and meticulous attention to detail.
If you’re looking for a roofing company that is passionate about installing a great roof and getting to the root of your roof’s issues, then RoofSmart is an excellent fit for you.
How can I get started with RoofSmart?
Now that you’ve read this article, you no longer need to feel unsure about our values and priorities as a company. You know what we’ve chosen to focus on and why.
As you read about our priorities and values, you had the opportunity to consider whether your own values and priorities for your roof align with what we offer. You can now accurately decide if RoofSmart is a good fit for you and your roofing needs. If you liked what you read here and you think that RoofSmart would be a good fit for your roofing needs, reach out to us to schedule an inspection. You can call us at (206) 487-4877 or fill out this short form to contact us and get started today.
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