Customer Reviews For RoofSmart Of Greater Seattle
What Our Customers Think Of Us… In Their Own Words.
John was the first bidder that I met. He walked me through the process of how the new roof is being done. He showed me how to check the company background to make sure the company is good before I choose which company to go with. He is a caring, nice and sincere person. I met a few more bidders from other companies. None of them is like John. They were very pushy. All they wanted me to do is to sign a contract with them. My mother got sick during the time that I needed a new roof. I told John that I need to take care of my mom. I need to put my project on hold. He was very understanding and patience. I knew that John is a very nice person so I chose his company. I got to talk to Heidi (John’s wife) and Katie for the payment plan. They were very nice, helpful and friendly. I got to meet the 5 roofers on the day the new roof is being installed . They were so nice. They told me that they will finish my roof in 1 day which I didn’t really believe. I thought it would take 2 days to finish … More the roof. I came home from work and I was so surprised that they finished the work. I got my new roof which I absolutely love and they cleaned up everything. There was no mess around the house. They even cleaned my gutters for me. I absolutely love this company and I will recommend Roof Smart to my families and friends.- We are extremely pleased with the work of Roof Smart and would highly recommend using them for your roofing needs. They set up a first visit promptly and Jim did a good job explaining what work needed to be done and how to do it. They did not try to oversell us and the quoted price was reasonable given the other quotes we received. We filled out paperwork for financing (they have a 12 month, good as cash plan), and had us approved that evening! They were able to start work within a relatively short timeframe. The crew was efficient, professional, highly skilled and worked hard and diligently. They even brought their own portable bathroom facility for the crew. The grounds were left extraordinarily neat, and the landscaping remained fully intact. When we had a few questions afterward, they sent someone immediately to our house to answer them. About two weeks later, we noticed a watermark on our bedroom ceiling along one of the seams. We wrote to Roof Smart and we had a crew at our house … More within several hours! They thoroughly inspected the roof, removed some and then replaced the shingles and assured us find nothing that would cause it. We decided mutually that we would wait and see if anything got worse. Then unexpectedly, 4 days later, another crew from Roof Smart came to our door to fix the ceiling (we thought we would just need to paint it ourselves). They were very neat and covered everything in plastic, they fixed a bit of the wallboard and repainted that part of the ceiling. Overall, we were extremely impressed with the very quick responsiveness and helpfulness of the company and the care the crew took.
- Such a wonderful company to work with from the start. Professional and informative estimate. Thank you John! Carlos and his team did an EXCELLENT job on my new roof. They were very professional and thoroughly cleaned my property several times each day for my family and my dogs. Simon and his crew were wonderful with the gutter install and again very professional with thorough clean up afterwards. I can’t thank RoofSmart enough! Greatly appreciate all your hard work and the step by step photos provided as well! Would HIGHLY recommend!
- Jim bought a canopy from me and he was a pleasure to deal with. super friendly easy to talk to. normally I wouldn’t give a customer of mine a review, but due to his nice smile and easy personality I would like to review him five stars as a customer he was great I would like to use him in my future so I can return the favor.
- Very observant survey noting issues other companies missed. Also addressed changes other companies would not support. We’re very satisfied with the final work and overall schedule was as estimated. Great new look going from cedar shake to composite. Crews very efficient and everything installed as specified.
- RoofSmart workers were fast, efficient, and courteous. They did great work even in the rain and wind so they could complete the work on schedule. Plus they cleaned up all the debris and nails at the end of the day. I’m very grateful to them and cannot recommend them enough!
A special thank you to Jim for being there from start to finish!! - Jim was very knowledgeable and personable. He worked hard to get our project started before the rains did. Despite the universal issues with supply right now, he was able to get us done before the rain! His knowledge helped us with some other projects we were deciding on as well.
This is a company we would gladly work with again and will recommend to friends. - Absolutely LOVE IT! And thanks so much for getting the project moved up, exceeding my expectations. The appearance & quality of this roof will undoubtedly add value to my home, but most importantly, will provide us with aesthetic beauty for years to come.
The Solatube is GREAT! Was able to work with Gabriel to get it installed right where we wanted it, we’re really enjoying it.
Thanks so much for helping turn our dreams into reality. Excellent work! - I can’t thank Jim and his team enough! I had a lot of water damage from my gutters backing up. What I thought was going to take a long time to fix – didn’t! They replaced my whole roof and fascia so fast! They even worked in the rain – plus new gutters that now are working great!!! I am so happy and my house looks amazing! Thank you so much Jim!!!
- I highly recommend Roof Smart,
A huge maple tree fell on our house. Roof Smart came to the rescue! Every step of the way in the roofing process was done as promised. My family and I felt we were cared for as friends. Jim and his entire crew were more than professional. Jim had no problems answering our many questions and mentoring us through the insurance maze and its callousness. The efficient way all at Roof Smart worked was wonderful and they even asked us how we were holding up with having had thousands of pounds of tree fall on our house. The scope of the job: remove and replace the entire roof of our 2,700 sq. foot home, replace two crank skylights, rain gutters, rain gutter’s leaf removal system and down spouts.
Thank you,
Richard Heller - These guys were great from start to finish—I’m a project manager in construction so I am pretty particular with quality— I have zero complaints; they were on time, hard working, and they did a fantastic job. I will be using them again on any future project(s).
Services: Roof installation, Gutter installation
- Great service and my new roof looks great
.Service: Roof installation
- The roof repair and gutter replacement work done by Roof Smart was absolutely above and beyond my expectations. From start to finish, the entire crew was spot on with all of the work done.I would not hesitate to use them for any future work and can recommend without hesitation their service to any future clients.
Services: Gutter repair, Roof installation, Roof repair, Gutter installation, Roof inspection
- We are proud to be a distributor for RoofSmart supplying all their Metal Roofing and Siding needs. They are fantastic to work with and pay their bills on time. Thank you for being great customers and serving the community well!
- We highly recommend Roof Smart,A huge maple tree fell on our house. Roof Smart came to the rescue! Every step of the way in the roofing process was done as promised. My family and I felt we were cared for as friends. Jim and his entire crew were more than professional. Jim had no problems answering our many questions and mentoring us through the insurance maze and its callousness. The efficient way all at Roof Smart worked was wonderful and they even asked us how we were holding up with having had thousands of pounds of tree fall on our house. The scope of the job: remove and replace the entire roof of our 2,700 sq. foot home, replace two crank skylights, rain gutters, rain gutter’s leaf removal system and down spouts.Thank you,Richard and Lyra Heller
- All roof damaged areas were replaced/repaired with precision and expertise with photos and open explanations of costs and options. I clearly felt RoofSmart did treat me as family and made things right. Bravo! to whole team, from management to the carpenters.
Services: Roof installation, Roof repair, Storm / wind damage roof repair
- For all the little things that we needed to get fixed after the installation they were literally at our place within hours. Jim has gone above and beyond to guarantee that we were satisfied customers. The 5 out of 5 stars took a little time to earn but their responsiveness made up for the 4 stars from some smaller details earlier on the job. I highly recommend Roofsmart to anyone that wants to be treated like family. No big box store feeling here, it’s like family!
Services: Roof installation, Gutter installation
- Brought materials in advance to maximize working time, brought in larger crew with diverse experience first day, smaller, more experienced crew the second day to finish. Nice project!
Services: Roof installation, Attic venting, Storm / wind damage roof repair
- I had Roof Smart install a new roof on my rental. They were very professional, punctual, and attention to detail was excellent. The workers were very tidy, and cleaned up the entire area after they were done. I was very pleased with the entire process and the finished roof.
Services: Skylight installation, Roof inspection, Roof installation, Gutter installation
- Excellent team work, highly recommend for new roof jobService: Roof installation
- Great service, product and awesome team for our challenging new metal roof. We highly recommend Roof Smart.
Services: Skylight installation, Roof installation
- Very happy with the job the men did on our roof. Jim took time to explain everything about replacing the whole roof. He took time communicating via notes by writing by back and forward for 2 hours. Very professional and friendly.
Services: Skylight installation, Roof inspection, Roof installation
- RoofSmart just installed a new roof on our detached garage. I am very fussy about quality and Nestor Martinez and his team did an excellent job and I am very happy with the results. They arrived when scheduled and finished the job when they said they would. I had worked with John Campopiano at his previous company who reroofed our house and he was the most knowledgeable salesperson I dealt with and provided the most thorough proposal of all the ones I received. I would definitely use RoofSmart again.Service: Roof installation
- I had Roof Smart come out and give me a bid for my aging roof. The salesperson was knowledgeable and informative and took the time to answer all my questions. Their bid was reasonable, and the work was excellent. The crew showed up on time and was respectful of my property. I would recommend Roof Smart to anyone who asks.Service: Roof installation
- So nice to encounter a roofing company who is honest, professional, and responsive. The craftsmanship by Jim and his team was outstanding and I highly recommend this company for anyone needing high quality and affordable roofing work.
- Jim was extremely professional, thorough and helpful. Highly recommended to anyone looking for honesty and integrity.Service: Roof inspection
- I was looking for a new roof because moss removal destroyed it. Don’t let anyone pressure wash your roof. I got multiple quotes and Roof Smart was one of them. Scheduled an appointment with Jim for an estimate. He was punctual and very knowledgeable. I like how he explained everything in detail. I chose Roof Smart because after reviewing all of the quotes the prices were very comparable but I trusted Jim’s approach. The crew did a great job. On time and did a thorough clean up. The roof looks great and my expectations were met. I’d recommend Roof Smart to everyone and already have. You won’t regret it.Service: Roof installation
- My gutter was essentially ruined by another contractor who was supposed to just clean it. Jim’s business associate arrived early for our appointment and professionally installed a new gutter. The quality of this work is apparent in the gutter’s ongoing excellent condition.Service: Gutter installation
- Jim and his team were amazing in reconstructing my damaged roof and gutters. They finished on time, on budget and with amazing quality. I highly recommend this company for all your roofing needs. We all have many choices these days, I promise you that you will want to make Get Roof Smart your first and final destination when it comes to roofing. Thank you Jim!!!!
Services: Attic venting, Roof repair, Gutter installation, Storm / wind damage roof repair, Roof installation
- My in-laws needed their roof replaced. We were referred to Roof Smart by a friend and after obtaining three bids, we chose Roof Smart. We were very pleased with the results across the board. The team was timely, professional, and their pricing was reasonable. The old roof was removed and replace in 2.5 days, which was great because we were working around some rainfall in the forecast. When they left, the house was as clean as when they arrived…wouldn’t have known they were there. I would refer them in a heartbeat.
Services: Roof inspection, Roof installation
- Jim came out to inspect the roof defects and explained everything thoroughly. He provided a copy of the inspection report complete with the photos of the defects and regulations which the defects didn’t meet. Kind, professional, and skilled. Couldn’t ask for more. Highly recommended.
Services: Gutter installation, Roof inspection
- Jim Singleterry was punctual, precise, detailed, professional and on top of it. I would highly recommend his services.
- My roof was leaking and I have very little knowledge about roofing. Jim (the owner) showed up. Not only did he check out the leak, he patiently explained to me what caused the leaks and how it may happen in the future versus various options for repairs.Moreover, he also informed me of all the rotting areas he happened to have observed and even gave some advice on my siding. Jim seems to have a lot of experience and honestly suggested repair work where other companies pushed to get me to replace the roof.
- I needed my roof replaced and called for 3 quotes from the most reputable contractors I could find in the area. I was initially skeptical, because they don’t have many reviews. However, I went ahead and signed up with RoofSmart, because of the incredible job the sales guy Jim did in coming up with some ideas that fit with what I wanted and my budget.They outperformed my expectations. I am very happy with the result. Highly recommend them!
- These guys are amazing! Jim did an excellent, educated initial inspection and discussed my ideas thoroughly. Then Nestor and the crew came. They tore off an old roof and installed a new metal one in TWO DAYS! A third day was spent finishing things up and installing gutter guards. They also installed insulation and some beautiful skylights – in winter! The roof is classy and really well done (we have worked in the industry and recognize quality work). The skylights are fabulous. The crew all knew their stuff and were friendly. There was minimal mess when they had finished. I HIGHLY recommend RoofSmart for roofing, especially metal roofing, in the Seattle/Tacoma area.
Services: Roof installation, Gutter repairs, Attic venting, Roof inspection, Skylight installation
- From the beginning when John came to give me an estimate, I could tell RoofSmart knew their stuff. He explained how my old roof wasn’t up to code any more (22 year old roof without sufficient ventilation) and everything that needed to be done, (especially on my sunroom that has skylights and an old torch-down roof that was leaking) and he gave me a timeline when the roofers might be able to start. I was contacted a week later and I got my roof started sooner than expected, which was great! The crew was very respectful of my property and they were very good workers. The only break they took was at lunch and I never saw any of them standing around. I went outside a lot to see what progress they were making. The foreman (Gabriel) asked me questions when needed and I very happy with the result. The new roof looks great and I know my leaks are a thing of the past. Great warranty, too. I feel confident that if there are any leaks or issues going forward, John (one of the owners) … More will make sure they are handled. I did have one issue after they left and they had Aaron come first thing the next day to make sure it was handled. That’s the sign of a good company, when they fix any issues right away and don’t just blow you off. Their price was good, too. I would highly recommend RoofSmart to anyone.
Services: Roof installation, Attic venting, Skylight installation
- A heartfelt Thank You to all, for the excellent roof replacement job! At the outset of this roof journey we had to take, Brandon did a thorough job of checking the roof…inside and out. He was honest about what needed to be done and was considerate throughout the whole process. Brandon’s professional integrity was greatly appreciated. Every member of the roofing crew was respectful, hardworking and efficient. Done in 2 1/2 days, garage and house. Many thanks again, to all of you! We will certainly recommend RoofSmart to anyone in need of a roof!!Leslie and Gelindo
Services: Roof installation, Gutter installation
- I am the president of a condominium complex in Renton. We needed a roof inspection and complete roof replacement that included a great deal of water intrusion and water damage. From the initial inspection and subsequent quote throughout the final day of a very involved roof replacement, I was impressed by every person connected with RoofSmart.I highly recommend them for any roof related project that you might have. Jim Singleterry gave us a very detailed overview of the job that included a drone flyover. Everyone was professional and very easy to work with. The roof looks great!! Thanks again RoofSmart.
Services: Roof installation, Roof inspection
- From first contact with Nick, to Pedro and crew doing an amazing job, to John doing the final review the experience was great. If you need roof work, or a new roof like me, do yourself a favor and contact RoofSmart. Great experience great team to work with.
Services: Roof installation, Roof inspection
- Quality workmanship, professional installation, crew was outstanding, on time working through the cold weather even after it had snowed on the moisture barrier that they made sure to lay down the first day. Would gladly recommend this company for your roofing needs.Service: Roof installation
- Roofsmart did a great job on our Roof –we’re very satisfied with theend result –looks great !Service: Roof installation
- EXCELLENT CEILLING REPAIR FROM ROOF DAMAGED.
Services: Roof installation, Roof damage repair
- Very impressed!
Services: Roof installation, Roof repair
