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Text Messaging Terms & Privacy

Effective date: 2026-10-30 | Last updated: 2026-10-30

RoofSmart texts

RoofSmart (801 Central Ave N, Kent, WA 98032) may send you text messages about roof inspections and service you asked us for. Program name: RoofSmart Customer Care Texts.

What we text

  • Appointment confirmations after you book a roof inspection by phone
  • Appointment reminders before your visit
  • Short follow-ups about service you already requested (for example a link or fact you asked for on the call)

We do not send marketing or promotional texts on this program.

How you opt in

You opt in on a phone call with RoofSmart. Our phone receptionist (including our AI voice agent on supported lines) will ask for your permission before any text is sent. A clear “yes” is required. We only text the number you called from or the callback number you give us on that call. We log your consent with the call record.

Exact words we use on the call:

“This is RoofSmart. May I text appointment confirmations, reminders, and short service follow-ups about your roof inspection to this number? Message frequency varies; typically up to four messages per appointment. Message and data rates may apply. Reply STOP to opt out, HELP for help. Privacy policy at getroofsmart.com/privacy-policy. Texting terms at getroofsmart.com/sms-terms. Do I have your permission to text you?”

We send a text only after you clearly say yes.

Message frequency

Message frequency varies. For a typical booked inspection you may receive about 1 to 4 messages (confirmation, reminder, and any short follow-up you asked for).

Message and data rates may apply.

Opt out and help

  • Reply STOP to any RoofSmart text to cancel. After you opt out we will not text you again on this program unless you opt back in.
  • Reply HELP for help, or call us at (206) 487-4877 (Mon to Fri, 8 AM to 5 PM PT), or use https://getroofsmart.com/contact
  • Reply START if you previously opted out and want RoofSmart Customer Care Texts again.

Privacy of your mobile number

We do not share, sell, or provide your mobile phone number or SMS opt-in information to third parties or affiliates for their marketing or promotional purposes. We use service providers (for example our texting platform) only to deliver messages you asked for and to run our business. See our full Privacy Policy: https://getroofsmart.com/privacy-policy

Carriers

Carriers are not liable for delayed or undelivered messages.

Supported carriers

Major U.S. wireless carriers. Availability may vary by carrier.

Contact

RoofSmart
801 Central Ave N, Kent, WA 98032
Phone: (206) 487-4877
Web: https://getroofsmart.com/contact
Hours: Monday to Friday, 8 AM to 5 PM Pacific